Best AI-Powered Chatbots Companies

OpenText focuses on information management solutions, offering a suite of cloud-native platforms across various business sectors. The company provides products and services that enable organizations to manage, secure, and leverage their data, integrating artificial intelligence to enhance functionality and efficiency. OpenText's offerings cater to a diverse range of industries, including banking, insurance, healthcare, public sector, and manufacturing. It was founded in 1991 and is based in Waterloo, Canada.

ServiceNow (NYSE: NOW) offers a cloud-based enterprise information technology service management (ITSM) platform. It helps organizations automate and streamline information technology (IT) processes. It offers a wide range of solutions, including customer service management, field service management, IT asset management, portfolio management, and more. It serves industries such as education, financial services, energy, and more. It was founded in 2003 and is based in Santa Clara, California.

Salesforce focuses on customer relationship management (CRM) and offers cloud-based software solutions. The company's services facilitate the unification of marketing, sales, service, commerce, and information technology (IT) to improve customer experiences. Salesforce primarily serves various industries, including financial services, retail, healthcare, life sciences, and manufacturing, with tailored CRM solutions. It was founded in 1999 and is based in San Francisco, California.

Nuance Communications specializes in conversational artificial intelligence (AI) in healthcare and customer engagement. The company offers AI solutions that understand, analyze, and respond to human language, with a focus on amplifying human intelligence and improving work and life efficiency. Its main customer segments include the healthcare, telecommunications, automotive, financial services, and retail industries. It was founded in 1994 and is based in Burlington, Massachusetts. In March 2022, Nuance Communications was acquired by Microsoft at a valuation of $19.7B.

Kore.ai specializes in conversational AI and generative AI technologies within the enterprise software domain. It offers a platform for creating virtual assistants that automate customer and employee interactions across various industries. Its solutions enable businesses for customer service, support HR and IT functions, and provide cognitive search capabilities, all through AI-driven virtual assistants that operate in multiple languages and across different channels. Kore.ai was formerly known as Kore. It was founded in 2013 and is based in Orlando, Florida.

Aisera specializes in Generative AI Solutions for enterprises, focusing on enhancing user productivity and reducing operational expenses across various business sectors. The company offers a suite of products including AI-driven conversational interfaces and domain-specific large language models that facilitate human-like interactions and improve workforce productivity. Aisera's solutions cater to a broad range of domains such as IT, HR, customer service, sales, marketing, finance, healthcare, life sciences, financial services, and retail. It was founded in 2017 and is based in Palo Alto, California.

Amelia focuses on Enterprise Conversational AI within the AI software industry. The company offers a platform that develops and deploys AI tools for automating operations, enhancing customer experience, and optimizing business outcomes. These AI tools manage critical tasks and processes, increasing employee productivity and reducing operational costs. Amelia was formerly known as IPsoft. It was founded in 1998 and is based in New York, New York. In August 2024, Amelia was acquired by SoundHound at a valuation of $80M.

Cognigy specializes in conversational artificial intelligence (AI) platforms and customer service automation within the technology sector. It offers AI-powered virtual agents that facilitate customer service interactions through voice and digital chat and support contact center operations. Its solutions are utilized across various industries, including airlines, automotive, financial services, healthcare, insurance, retail, telecommunications, and utilities. The company was founded in 2016 and is based in Dusseldorf, Germany.

Conversica specializes in conversational AI solutions for revenue teams in various business sectors. The company offers Revenue Digital Assistants that facilitate AI-powered, two-way dialogues to drive opportunities throughout the customer lifecycle. These digital assistants engage and nurture leads, qualify sales opportunities, and support customer success initiatives with human-like interactions. It was founded in 2007 and is based in Foster City, California.

Inbenta specializes in conversational AI and automation within the customer service sector. The company offers a suite of products including AI-enabled chatbots, search tools, and knowledge management systems designed to enhance customer experience and streamline service operations. Inbenta's conversational AI platform is utilized across various industries to automate customer interactions, provide self-service options, and improve overall customer satisfaction. It was founded in 2005 and is based in Sunnyvale, California.

Intercom provides a customer messaging platform. The company enables businesses to communicate with their customer providing a suite of tools for managing customer interactions across various channels, including live chat, electronic mail, and in-application messages. It serves industries such as financial services, healthcare, electronic commerce, and more. The company was founded in 2011 and is based in San Francisco, California.

Kasisto is a company that focuses on conversational artificial intelligence solutions, primarily in the banking and finance sector. The company offers a platform that provides intelligent digital assistants, designed to facilitate accurate, human-like conversations and empower teams with financial knowledge. Kasisto primarily serves global financial institutions, regional banks, community banks, and credit unions. It was founded in 2013 and is based in New York, New York.

LivePerson specializes in conversational AI solutions within the customer engagement and digital transformation sectors. The company offers a platform that facilitates personalized digital experiences through AI-powered messaging and customer service automation. LivePerson's Conversational Cloud enables businesses to analyze customer data for insights and integrate with various enterprise systems to enhance customer interactions. It was founded in 1995 and is based in New York, New York.

TELUS International (TSX: TIXT) provides digital customer experience (CX) solutions for global and disruptive brands. It provides a range of solutions such as data collection, data annotation, platform transformation, digital consulting, and more. It serves industries such as healthcare, automotive, retail, and more. TELUS International was formerly know as Ambergris Solutions. It was founded in 2005 and is based in Vancouver, Canada.

Uniphore operates as an enterprise artificial intelligence (AI) and focuses on customer and employee experiences. The company offers various products such as conversational AI, emotion AI, generative AI, and workflow automation for interactions and processes. It caters to industries such as banking, healthcare, telecom, and more. The company was founded in 2008 and is based in Palo Alto, California.