Cognigy
Founded Year
2016Stage
Series C | AliveTotal Raised
$165.06MLast Raised
$100M | 3 mos agoMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
+59 points in the past 30 days
About Cognigy
Cognigy specializes in conversational artificial intelligence (AI) platforms and customer service automation within the technology sector. It offers AI-powered virtual agents that facilitate customer service interactions through voice and digital chat and support contact center operations. Its solutions are utilized across various industries, including airlines, automotive, financial services, healthcare, insurance, retail, telecommunications, and utilities. The company was founded in 2016 and is based in Dusseldorf, Germany.
Loading...
ESPs containing Cognigy
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The generative AI — customer support operations market offers solutions to enhance customer support experiences and streamline operations. Generative AI can automate and optimize various aspects of customer service using chatbots, virtual assistants, ticket routing, and response generation. These solutions leverage natural language processing and machine learning algorithms to understand customer …
Cognigy named as Leader among 15 other companies, including Microsoft, Talkdesk, and Aisera.
Cognigy's Products & Differentiators
Cognigy.AI
Cognigy.AI is a low-code Conversational AI platform, enhanced with generative AI, for customer and employee service automation at scale. It helps global enterprises build, orchestrate and maintain multiple use cases of conversational automation and service their customers and employees in a fast, frictionless and efficient manner.
Loading...
Research containing Cognigy
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Cognigy in 4 CB Insights research briefs, most recently on Sep 11, 2024.
Aug 7, 2024
The enterprise AI agents & copilots market map
Jan 4, 2024
The core banking automation market mapExpert Collections containing Cognigy
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Cognigy is included in 2 Expert Collections, including Artificial Intelligence.
Artificial Intelligence
15,089 items
Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.
Sales & Customer Service Tech
772 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Cognigy Patents
Cognigy has filed 1 patent.
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
7/14/2017 | 4/26/2022 | Natural language processing, Computational linguistics, Artificial intelligence, Speech recognition, Human communication | Grant |
Application Date | 7/14/2017 |
|---|---|
Grant Date | 4/26/2022 |
Title | |
Related Topics | Natural language processing, Computational linguistics, Artificial intelligence, Speech recognition, Human communication |
Status | Grant |
Latest Cognigy News
Sep 19, 2024
DUBLIN--(BUSINESS WIRE)--The "2024-2025 Conversational AI Solutions for the Enterprise" report has been added to ResearchAndMarkets.com's offering. Conversational AI (CAI) solutions are more than just enhanced self-service; they include capabilities that elevate the customer and employee experience (CX/EX), increase productivity, and deliver the intelligence to support a continuous improvement process. The timing could not be better for these applications, as self-service is increasingly becomi
Cognigy Frequently Asked Questions (FAQ)
When was Cognigy founded?
Cognigy was founded in 2016.
Where is Cognigy's headquarters?
Cognigy's headquarters is located at Speditionstraße 1, Dusseldorf.
What is Cognigy's latest funding round?
Cognigy's latest funding round is Series C.
How much did Cognigy raise?
Cognigy raised a total of $165.06M.
Who are the investors of Cognigy?
Investors of Cognigy include DN Capital, Insight Partners, DTCP, Eurazeo, Nordic Makers and 10 more.
Who are Cognigy's competitors?
Competitors of Cognigy include Amelia, AlloBrain, Rasa, Indigo.ai, Born Digital and 7 more.
What products does Cognigy offer?
Cognigy's products include Cognigy.AI.
Loading...
Compare Cognigy to Competitors
Inbenta specializes in conversational AI and automation within the customer service sector. The company offers a suite of products including AI-enabled chatbots, search tools, and knowledge management systems designed to enhance customer experience and streamline service operations. Inbenta's conversational AI platform is utilized across various industries to automate customer interactions, provide self-service options, and improve overall customer satisfaction. It was founded in 2005 and is based in Sunnyvale, California.
Ada is a company specializing in AI-powered customer service automation within various business sectors. The company offers a platform that enables enterprises to resolve customer inquiries efficiently across multiple channels and languages, without the need for extensive human intervention. Ada's solutions cater to industries such as ecommerce, FinTech, SaaS, and gaming. It was founded in 2016 and is based in Toronto, Ontario.
OneReach is a company that focuses on artificial intelligence (AI) in the technology sector. The company offers a platform that uses generative AI to create conversational experiences at an enterprise scale. This platform allows for the automation of routine conversations and tasks, such as answering calls, automating voice conversations, and updating information in databases. It is based in Golden, Colorado.
Enterprise Bot specializes in conversational automation for enterprises, focusing on the domain of artificial intelligence and process automation. The company offers a suite of products including chatbots, email response automation, voice bots, and live chat solutions, all designed to enhance customer and employee experiences through natural language processing and sentiment analysis. It primarily serves the technology sector. The company was founded in 2016 and is based in Zurich, Switzerland.
Omilia is a company that specializes in conversational AI technology within the tech industry. The company offers a cloud platform that provides services such as conversational voice and chat, authentication and anti-fraud measures, and conversational insights. Omilia primarily serves sectors such as financial services, insurance, retail, utilities, food services, and travel and hospitality. It was founded in 2002 and is based in Limassol, Cyprus.
Conversica specializes in conversational AI solutions for revenue teams in various business sectors. The company offers Revenue Digital Assistants that facilitate AI-powered, two-way dialogues to drive opportunities throughout the customer lifecycle. These digital assistants engage and nurture leads, qualify sales opportunities, and support customer success initiatives with human-like interactions. It was founded in 2007 and is based in Foster City, California.
Loading...