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How Outreach benefits their customers

Customers evaluate the quality of Outreach’s products using the following success metrics.

Improve deal close rates: Instead of just relying on gut instinct and past experiences to understand deal progress, clients leverage Outreach Guide to improve deal execution with a Success Plan that brings alignment between buyers, sellers and stakeholders on all sides. It engages the right stakeholders at the right time and delivers a collaborative and transparent buying experience with all key needs captured in a mutually-agreed upon plan. Clients leverage Outreach Guide to “coach as you go” by collecting and organizing deal details in an easy-to-consume format that sales managers can use to coach and assist along the way. This allows reps to bring internal stakeholders along on the journey to ensure customer expectations are met and exceeded.
Increase rep productivity: Barriers exist every step of the way in deal management. When reps are distracted, ill-equipped, or unprepared, they’re unable to deliver a strong proposition — which can translate to lost opportunities. Outreach Guide boosts rep productivity by automating tedious note taking and sales tasks before, during, and after meetings. It removes painful non-selling tasks by automatically transcribing entire meetings while capturing key moments, action items, and behaviors during the meeting. Outreach Guide turns customer insights into best next actions by making it simple for reps to take the best next steps by delivering call summaries, action items, bookmarks, and notes directly to their inbox after each meeting. It also eliminates obstacles and track trends by mitigating sales execution risk earlier, saving time, and keeping deals on track with extensive searchability across calls and meetings while competitive trends and topics delivered to reps.
Leverage AI to win more deals: Clients leverage Outreach's AI-powered virtual assistant, Kaia, that joins live meetings and uses real-time Natural Language Processing (NLP) to understand the context of sales conversations. With Kaia, reps get the information that they need in the moment to answer prospects’ questions.

Outreach’s Customers

See why customers chose Outreach's products and services. Outreach's customers include Honeycomb, Fast, and Gravity Payments.

Honeycomb Logo

Honeycomb is an observability platform focused on debugging and gaining insights into distributed services within the cloud computing industry. The pl…

Honeycomb, a fast-growing SaaS startup that makes it easier for engineering teams to solve problems with distributed services, had a critical need to more effectively engage with prospects and customers while rapidly scaling its sales team and business.

Fast Logo
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Fast is an application for helping users quickly log in and check out of e-commerce sites. Its products include fast checkout and allow consumers to c…

Fast, an online login and checkout provider that helps reduce friction in the online checkout experience, is growing rapidly. To take full advantage of the market opportunity, Fast needed a way to quickly scale their onboarding program to help new sales reps keep pace with increased demand.

GP

Gravity Payments processes debit and credit card payments for small and midsize merchants in nearly all 50 states.

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SI

Sisense operates as a company focused on data analytics in the technology sector. It offers a platform that allows businesses to integrate intelligent…

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Outreach’s Partnerships

Partnership Start Date

9/9/2024

AVANT Communications is a technology company that operates in the communications and IT infrastructure sectors. The company provides technology and infrastructure consulting, solution selection, and service implementation, helping clients make strategic, intelligent, and effective decisions for next-generation technology solutions. AVANT primarily serves the cloud computing and telecommunications industries. It is based in Chicago, Illinois. show less

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CB Insights
Looking for a leg up on competitive, customer and technology insights?
CB Insights puts confidence and clarity into your most strategic decisions.
See how. Join a demo.
Join a demo
Trusted by the world's smartest companies to:
  • Predict emerging trends
  • See competitors' playbooks
  • Stalk the smart money
  • Identify tomorrow's challengers
  • Spot growing industries
  • Kill analyst data work
Let's see how we can help you!
MicrosoftWalmartWells Fargo

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