Best Emotion Sensing Companies

Cogito specializes in real-time artificial intelligence for contact centers, operating within the technology and customer service sectors. The company offers a suite of software products that provide real-time conversation intelligence, agent assistance, team performance dashboards, and customer and employee experience insights. These solutions are designed to enhance the emotional intelligence of agents, improve customer interactions, and optimize contact center operations. It was founded in 2007 and is based in Boston, Massachusetts.

Smart Eye specializes in Human Insight AI within the technology sector, focusing on understanding, supporting, and predicting human behavior in complex environments. The company offers Driver Monitoring Systems, Interior Sensing solutions, and Emotion AI for various industries, aiming to bridge the gap between humans and machines. Smart Eye's technology is utilized across automotive, aviation, aerospace, media, marketing, psychology, and neuroscience sectors. It was founded in 1999 and is based in Gothenburg, Sweden.

CallMiner provides a platform that analyzes customer interactions across various channels, allowing organizations to interpret sentiment and identify patterns for a deeper understanding of each conversation. It serves sectors such as retail, financial services, healthcare, insurance, travel, and hospitality. It was founded in 2002 and is based in Waltham, Massachusetts.

Behavioral Signals is a company that focuses on the development of technology to analyze human behavior from voice-data, operating in the artificial intelligence industry. The company's main services include the provision of AI-Mediated Conversations technology, which uses voice data and emotion AI to automatically match each customer to the best-suited agent, thereby enhancing the overall performance and outcomes of conversations. The company primarily sells to sectors such as financial services, utilities, and defense & intelligence. It was founded in 2016 and is based in Los Angeles, California.

Entropik is an AI-powered integrated market research company specializing in consumer and user insights. The company offers platforms and technologies that measure and quantify human emotions, attention, and behavior to provide actionable insights for various industries. Entropik primarily serves market research firms, digital first brands, consumer brands, and the media & entertainment industry. It was founded in 2016 and is based in Bengaluru, India.

Genesis Lab develops deep learning-based emotion recognition technology for mobile and embedded devices. It uses spatio-temporal information to detect emotions accurately even from subtle micro-expressions. The company's products include ViewInter, a video interview platform. It was founded in 2017 and is based in Seoul, South Korea.

Lightbulb is a company that focuses on emotion recognition through artificial intelligence, operating in the technology and market research sectors. The company offers a range of services including emotion AI for quantified data collection, market research, and non-numerical data analysis, as well as an emotionally-intelligent virtual assistant for online sales conversations. Lightbulb primarily serves the market research industry and the sales sector. It was founded in 2020 and is based in Mumbai, India.

Lily AI focuses on e-commerce product discovery, operating in the retail technology sector. The company offers a platform that uses artificial intelligence (AI) to enhance product discovery by injecting customer-centric language into various retail processes, such as site search, recommendations, and demand forecasting. Lily AI primarily serves the ecommerce industry. It was founded in 2015 and is based in Mountain View, California.

MEGVII is a company that specializes in artificial intelligence, with a particular focus on deep learning. The company offers full-stack solutions that integrate algorithms, software, hardware, and AI-empowered IoT devices, aiming to help customers optimize costs, improve efficiency, and address business challenges. MEGVII's solutions are primarily used in personal IoT to enhance user experience on personal devices, city IoT to enhance public safety and optimize city management, and supply chain IoT to improve efficiency through AI-empowered robots and sensors. It was founded in 2011 and is based in Beijing, Beijing.

Mpathic focuses on enhancing human communication through conversation analytics and training using artificial intelligence. Its services include analyzing and improving conversational interactions by identifying and amending behaviors to build trust and rapport, primarily in the healthcare, life sciences, and client services sectors. Mpathic's platform is designed to integrate with various industries to provide actionable insights and improve data quality and security. Mpathic was formerly known as Empathy Rocks. It was founded in 2021 and is based in Bellevue, Washington.

Poetics provides artificial intelligence (AI) solution to identify emotions from a person's voice. It detects emotions such as joy, calm, anger, and sorrow, as well as energy levels. It provides artificial intelligence (AI) based voice recognition, sentiment analysis, conversation analysis, and more. Poetics was formerly known as Empath. The company was founded in 2017 and is based in Tokyo, Japan. In April 2023, Poetics was acquired by CAC Corporation.

Retorio is a company that specializes in AI-powered coaching and training within the professional development sector. Its main offerings include an AI coaching platform that leverages behavioral intelligence to provide personalized skill development and real-time feedback through video-based training. Retorio's solutions cater to various aspects of employee development, including sales, customer service, leadership, and after-sales training. It was founded in 2018 and is based in Munich, Germany.