Best Social Listening Companies

Dataminr focuses on real-time event and risk detection, operating in the technology and artificial intelligence (AI) sectors. The company offers a real-time AI platform that detects early signals of high-impact events and emerging risks from publicly available data, enabling users to respond effectively to crises. Dataminr primarily serves global corporations, public sector agencies, newsrooms, and more. Dataminr was formerly known as EBH Enterprises. It was founded in 2009 and is based in New York, New York.

Sprinklr (NYSE: CXM) provides a social media management platform. The company provides solutions such as social media marketing, social advertising, content management, collaboration, advocacy, and social media monitoring for large enterprises. It serves industries such as retail, financial services, travel, and more. It was founded in 2009 and is based in New York, New York.

Bazaarvoice specializes in user-generated content (UGC) in e-commerce-related services. The company offers services that allow brands and retailers to collect and manage user-generated content such as reviews, ratings, and visual content, and use this content to drive sales and customer engagement. Bazaarvoice primarily sells to the e-commerce industry. It was founded in 2005 and is based in Austin, Texas.

All Ears is a company focused on audio and video social listening in the media industry. The company offers a unique technology that uses AI to scan and listen to millions of sources on platforms like TikTok, Podcasts, and YouTube, providing alerts when a brand is mentioned. The primary sectors it serves include the social media and digital marketing industries. All Ears was formerly known as Signal Signal. It was founded in 2016 and is based in Stockholm, Sweden.

Canvs AI provides an insights platform for consumer and employee feedback. It offers an insights platform for transforming open-ended consumer feedback into actionable business intelligence using AI and text analysis. This service is primarily used by brands, research agencies, and media and entertainment companies. Canvs AI was founded in 2010 and is based in New York, New York.

DigitalMR specializes in customer experience management and social intelligence within the market research industry. It offers a suite of services including brand health tracking, customer experience measurement, influencer marketing, campaign evaluation, trend discovery, and text and image analytics, as well as the creation and management of private online communities. It caters to businesses looking to enhance their digital marketing strategies and customer journey optimization. It was founded in 2010 and is based in London, United Kingdom.

Eyecue Insights specializes in transforming static and video content into structured data for the data consulting sector. Their main offerings include an AI-powered visual insights platform that aids in optimizing social media strategy and business decision-making, as well as consulting services that provide in-depth industry analysis and identify key opportunities. Additionally, they offer a Diversity & Sustainability Monitor to track and analyze content related to these important societal issues. It was founded in 2018 and is based in Montevideo, Uruguay.

Lucidya is a company focused on customer experience management (CXM) within the technology sector. Its main offerings include tools for social media analytics, sentiment analysis, and integration of customer interactions across digital touchpoints. Lucidya's products are designed to provide insights into market and customer behavior, optimize customer service, and personalize customer experiences. It was founded in 2016 and is based in Riyadh, Saudi Arabia.

Revuze is a company that focuses on consumer insights, specifically in the domain of online reviews, using Generative AI technology. The company's main services include collecting unstructured data from various sources such as eCommerce reviews and user-generated content, and then organizing this data into actionable insights that describe consumer needs. These insights are used by businesses in various sectors including the consumer goods, personal care, sporting goods, fashion and apparel, home appliances, food and beverages, technology, personal health, toys, footwear, and cosmetics industries. It was founded in 2013 and is based in Netanya, Israel.

Signal AI is a company that focuses on providing real-time insights and data-driven decision-making tools in the media monitoring and market intelligence industry. The company's main services include media monitoring, reputation management, and market intelligence, which are designed to help businesses understand their brand perception, identify trends, and stay informed about breaking news and emerging topics. Signal AI primarily serves the Fortune 500 companies. It was founded in 2013 and is based in London, England.

StatSocial specializes in social audience insights and data analytics within the marketing and advertising sector. The company offers a platform named Silhouette that aggregates and analyzes self-declared data from major social and community platforms to provide consumer profiles, media planning insights, influencer analytics, and brand measurement services. StatSocial primarily serves platform partners, agencies, consultancies, insights and measurement companies, and enterprise brands. StatSocial was formerly known as PeekAnalytics. It was founded in 2014 and is based in New York, New York.

Streetbees is a company specializing in market research with a focus on conversational research and AI integration. The company offers AI-powered tools that facilitate the collection and analysis of both qualitative and quantitative market data, providing insights through an interactive dashboard. Streetbees primarily serves sectors that require in-depth consumer behavior understanding and market trend analysis. It was founded in 2015 and is based in London, England.

Wisesight is a company that focuses on social media analytics in the data analytics industry. The company offers a range of services including social media data consulting, research, chatbot services, and social monitoring and alert services, all aimed at helping brands, agencies, and institutions unlock the potential of social media data. Wisesight primarily serves consumer brands, government organizations, and educational institutions. WISESIGHT was formerly known as Thoth Zocial OBVOC. It was founded in 2008 and is based in Bangkok, Thailand.

Worldeye focuses on advancing ecommerce through a suite of software-as-a-service tools within the technology sector. The company specializes in providing solutions that assist ecommerce sellers in marketplace enablement, social media engagement, analytics, and experiential events. Worldeye primarily serves the ecommerce industry, offering tools that cater to the needs of online retailers and marketplaces. It is based in Reston, Virginia.